Reference

What You Agree To When You Use aiffa66

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and your access to every part of the platform.

Account Holder ResponsibilityDANA / OVO / GoPay TransactionsEligible Regions OnlyAccount Security RulesDispute Process
aiffa66 What You Agree To When You Use aiffa66
ACCOUNT STANDARDS

How We Protect Your Account and Data

Data Handling

We collect only the account data needed to process your DANA, OVO, or GoPay transactions and verify your identity. We do not sell your personal data to third parties outside the scope of payment processing.

Cookie Use

Cookies keep your session active across mobile and browser so you do not lose your place when switching devices. You can manage cookie preferences in your browser settings at any time.

Account Security

Every login triggers an OTP check to your registered number. If you notice activity you did not authorise, contact live chat immediately — we can freeze the account within minutes of your report.

Data Retention and Requests

We retain account records for as long as required by applicable local regulation. To request a copy of your data or ask for deletion, submit a written request via email and we will respond within the timeframe the law requires.

CONTACT CHANNELS

Reach Us About Any Terms Question

Live Chat Our live chat is open around the clock. If a clause in these terms is unclear or you need to flag an account issue, start a chat directly from the platform — no email thread needed.
Email Support For formal disputes or written records of a terms-related concern, send us an email. We aim to respond within one business day and keep a full thread for your reference.
Account Help Centre The Help Centre covers common terms questions — wallet verification steps, withdrawal conditions, and account-closure requests — so you can find answers without waiting for an agent.

Common Questions About These Terms

If something in these terms is not clear, the answers below cover the questions we hear most often. Players in Bekasi and across Indonesia ask about account rights, payment conditions, and how to raise a dispute — we have addressed each of those here.

Yes. Every transaction processed through DANA, OVO, or GoPay is covered by these terms, including the verification step we run before releasing a withdrawal to your registered e-wallet.

We will always notify you through the platform before any change takes effect. Continued use after the notice date means you accept the updated terms; you may close your account before that date if you do not agree.

We will send a notification explaining the reason. You can contact our support team via live chat or email to request a review. Funds in your account wallet remain accessible subject to verification.

Send a written request to our support email. We will confirm receipt and provide your data within the timeframe required by applicable local regulation — typically within 30 days of a verified request.

Access to aiffa66 depends on local law and is available only where local regulation permits. These terms apply in full to all eligible regions; if local law sets a stricter standard, that standard takes precedence.

Start with live chat for fast resolution. If the issue is unresolved, submit a written dispute via email with your account ID, transaction date, and the payment method used — DANA, OVO, or GoPay.