Reference

How aiffa66 Handles Your Personal Data

Your account data — including login details, wallet transactions via DANA, OVO, or GoPay, and device session records — is handled under this Privacy Policy.

Account Data ProtectedDANA, OVO, GoPay Transactions CoveredNo Third-Party Data SalesSession & Device Records Managed
aiffa66 How aiffa66 Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard security measures to protect your account data at rest and in transit. Payment references from DANA, OVO, and GoPay are stored in encrypted form and accessed only by the systems that process your transactions. We do not retain full payment credentials — only the reference identifiers needed to confirm a transfer. Your account password is hashed and never stored in plain text. If we detect a login from an unrecognised device or location, we may prompt additional verification before granting access.

Encrypted Storage Account credentials and payment references are stored using encryption. We access this data only to process your transactions or respond to a verified support request.
Cookie Policy We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings.
Data Retention We keep your account data while your account is active. After closure, we retain records for the period required under applicable regulations in eligible regions, then delete them.
Data Requests You can ask us to confirm what data we hold, correct inaccurate details, or request deletion where permitted by local law. Contact support with your account details to start the process.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to your data, ask us to correct inaccurate records, or raise a concern about how your information is handled, our support team is available around the clock. Reach us through live chat in the lobby, or send a written request via email — we aim to respond to data-related queries within a reasonable timeframe. Players in Bekasi and across Indonesia can use the same channels for account and privacy queries.

Team online

Live Chat

Open the lobby and tap the chat icon — our team is available around the clock to handle account and privacy queries, including data access requests.

Email Support

Send a written data request to our support email. Include your registered account details so we can locate and verify your record quickly.

Account Settings

Some data preferences — such as communication opt-outs — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy

Here are the questions we hear most often about how aiffa66 handles personal data, cookies, and account information.

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. We also log device and session data to secure your account against unauthorised access.

We store only the transaction reference and wallet identifier needed to verify your deposit or withdrawal. Full payment credentials are never retained on our systems after a transaction is confirmed.

We do not sell or share your personal data with advertisers. Data may be shared with payment processors like DANA, OVO, or GoPay solely to complete your transaction, and with fraud-prevention services where required.

Your data is kept while your account remains active. After you close your account, we retain records for the period required under applicable regulations in eligible regions, then delete them.

Yes. Contact our support team via live chat or email with your account details. We will confirm what data we hold and process deletion requests where permitted under local law.

Session cookies keep you logged in across the lobby. You can adjust or block cookies through your browser settings at any time, though some account features may not work correctly without them.